The platform provides consumers a voice to far reaching audiences and connects them to great businesses. Hellopeter.com is South Africa's leading consumer advocacy and corporate reputation management website and has become one of the biggest customer service sites ... in the world. The company was founded in 2000 and is … We’re Hellopeter, a Platform connecting consumers and businesses 欄 You can visit us here: www.hellopeter.com Hellopeter was founded by marketing consultant Peter Cheales in 2000 as a website where consumers could write about their customer experiences with companies, and the companies could respond. "What could have happened is that someone Creationist knows e-mailed the comment to him or her, as that function is available on the website," says Cheales. Hellopeter is South Africa’s top reviews company. Hellopeter is an online platform that allows businesses to collect and respond to reviews. Hellopeter is South Africa’s top reviews company. about the company or organization if your complaint letter focuses on a single individual. But hellopeter.com provides insight into a company’s behaviour over a period of time, so it is a powerful search engine if you wish to investigate a product or service before buying it. 310 talking about this. Peter Cheales, the founder of online customer service site HelloPeter, has stepped down from his position at the helm of the company.. Hellopeter was founded by marketing consultant Peter Cheales in 2000 as a website where consumers could write about their customer experiences with companies, and the companies could respond. The way you embraced the concept from the outset. 1-grid used the national lockdown to adjust their support strategy, ... with an additional focus on resolving customer queries and relaying feedback within their teams. January 18, 2021 No comments exist. Wow… you’ve been unbelievable. This is why we advise our businesses to respond to all of their reviews, whether good or bad, and to ensure that all their customers feel their experience is heard. To the fabulous Companies Who Respond. If you want to respond free of charge, do it here, feel free to mention the complainant as well, Go back on the record and investigate and fight back for your good name free of charge here in the open. Creationist said he (or she) had received an e-mail from hellopeter, but Cheales says this service is only available to companies who have registered to respond. How your business responds to your reviews is completely up to you, however, here are some general tips we find helps achieve positive engagement between you, (the business) and your customer: Unit then I ask all companies not to pay HELLOPETER anything. By capturing previous customers’ experiences, businesses can build trust and credibility with future customers by providing them with independent feedback. This led to 1-grid ranking as the number one # ISP in South Africa The bonuses of using Hellopeter for 1-grid? Its platform also enables companies to respond on reports filed by their customers. I couldn’t have wished for more supportive companies who were prepared to take the flack and respond. Collect and measure your NPS No business has a perfect record. My biggest thanks goes to you, the customers. Hellopeter.com is an online platform that enables users to write, browse, and search reports about services offered by a particular supplier or industry. pinetown cars hello peter. How should I reply to reviews? Without you, there is no site. Use tact, and be direct, but respectful If you need to make a complaint to or about people that you will still have contact with on a regular basis, your complaint needs to accomplish its … Use the Hellopeter business portal to get notified, access reviews, respond publicly and privately, and apply templated responses to ensure that your customers are heard. Focuses on a single individual single individual t have wished for more supportive who... Online customer service site HelloPeter, has stepped down from his position at the helm of the..! And measure your NPS No business has a perfect record take the flack and respond t have wished for supportive... Single individual its platform also enables companies to respond on reports filed by customers. ’ s top reviews company in South Africa ’ s top reviews company on a individual! Using HelloPeter for 1-grid them with independent feedback in South Africa ’ s reviews. 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